Passenger Storefront Module

CubusSHOP

CubusSHOP is the passenger storefront and ordering interface within the Cubus airline commerce platform, supporting digital browsing, ordering, and ancillary retail workflows.

Within the broader platform, it connects passenger-facing retail experiences with operational handling in CubusPOS and CubusSKY across airline commerce environments.

CubusSHOP overview with SMS, email and invitation flow

Passenger Retail Workflows Across the Journey

  • Support passenger browsing and ordering for duty-free, travel essentials, and related ancillary offers
  • Present upgrades, lounge access, tickets, and other retail services within a single storefront workflow
  • Extend fulfilment options across airline-managed delivery and collection scenarios

Built for Airline Retail Operations

  • Integrates with PNR records and airline systems to align storefront access with live journey data
  • Supports controlled ordering workflows tied to active bookings and operational windows
  • Works alongside CubusPOS and CubusSKY as part of the wider Cubus airline commerce platform
CubusSHOP Easy as A B C

Passenger Access Without Account Creation

CubusSHOP supports passenger access without account creation. Once a PNR is available, a temporary profile can be established for the active journey and linked to the relevant retail context.

  • Auto-login via SMS and email
  • Retail offers aligned to journey context
  • Ordering window visibility for passengers

Supports streamlined passenger ordering within airline retail workflows.

CubusSHOP login and flight selection flow

Order Fulfilment

Handover and signature workflow

CubusSHOP supports passenger ordering from selection through fulfilment. The module can be configured for search, contextual offers, and integration with airline systems, including PNR-based access control and operational coordination.

When an order is confirmed and the flight closes, fulfilment data can be coordinated through CubusSTAR and then assigned to CubusPOS or CubusSKY for onboard handover and passenger confirmation.

CubusSHOP with CubusPOS handover and signature flow

Passenger Communications Across the Journey

Support timely passenger communications at key points from booking to boarding within the broader airline retail workflow.

  • Automated emails and direct messages triggered by relevant flight milestones
  • Contextual offers aligned to journey stage and storefront logic
  • Auto-login access to CubusSHOP

Enables coordinated passenger storefront access across the journey.

CubusSHOP multi-platform access

White-Label Storefronts

Supports branded passenger storefront experiences with recognition of loyalty tier, travel class, and airline merchandising rules.

The storefront can be configured by customer segment, route, or service model within the wider Cubus platform environment.

This allows airlines to manage brand presentation and fulfilment workflows while keeping the passenger ordering experience aligned with operational requirements.

CubusSHOP white-label storefront examples